12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 info@coengine.ai
🌐 www.coengine.ai
📍 COEngine Systems Inc., British Columbia, Canada
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Significant changes will be communicated via email or platform notifications.
10. Email & Communication Preferences
You may opt out of marketing communications at any time by clicking "unsubscribe" or emailing us directly. Transactional emails (e.g., invoices, support) cannot be opted out of.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing information.
8. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from minors. If we discover such data, we will delete it immediately.
7. Your Privacy Rights
Depending on your location, you may have rights under PIPEDA, GDPR, or CCPA:
• Right to access your data.
• Right to correct inaccuracies.
• Right to delete your information.
• Right to restrict or object to processing.
• Right to data portability.
To exercise your rights, contact us at: info@coengine.ai
6. International Data Transfers
As a Canadian company, your information may be stored and processed in Canada or other countries where our partners operate. By using our services, you consent to this transfer.
5. Data Storage and Security
• Data is stored on secure servers with encryption.
• Access is restricted to authorized personnel only.
• While we take industry-standard precautions, no system is 100% secure.
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar tools to:
• Keep you logged in.
• Analyze website performance and traffic.
• Deliver personalized advertising.
You can manage cookies through your browser settings.
3. How We Share Your Information
We do not sell your personal data. We may share information in the following cases:
• Service Providers: Payment processors, hosting providers, analytics, CRM tools.
• Business Partners: For integrations or co-branded services.
• Legal Requirements: If required by law, court order, or government request.
• Business Transfers: In case of a merger, acquisition, or sale of assets.
2. How We Use Your Information
We use your information for:
• Delivering and personalizing our services.
• Processing payments and billing.
• Providing customer support.
• Sending important updates, promotional offers, and product news (you can opt out anytime).
• Improving website functionality, security, and performance.
• Complying with legal obligations.
1. Information We Collect
We collect different types of information to provide and improve our services:
a. Personal Information You Provide:
• Name, email address, phone number, billing address.
• Payment details (processed securely via third-party providers).
• Account login credentials.
• Business details (company name, industry, team size).
b. Automatically Collected Information:
• IP address, browser type, device type, operating system.
• Cookies, log files, usage analytics, referral sources.
• Clickstream data (how you use and navigate our platform).
c. Third-Party Data:
• Information from partners, integrations, and publicly available sources (e.g., LinkedIn, business directories).
Privacy Policy
Effective Date: 01 Sep 025
Update Date: 08 Sep 2025
At COEngine Systems Inc. ("COEngine," "we," "our," "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with our platform.
By accessing or using COEngine’s services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our website and services.